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We're here to help

At UniSA Online, we’re here to help you achieve your goals. We know that studying can be challenging, especially when you’re also juggling work, social and family commitments. Alongside our high-quality teaching and learning, we also provide a range of support services to ensure you can get the most out of your studies.

Our service commitment to you

Whether you need help with assignments, referencing, administrative or technical support, you'll have access to a team who'll be there to support you every step of the way. We're committed to ensuring you have a positive online learning experience, giving you the strongest foundation from which to achieve your career goals.

Dedicated Student Adviser

Every UniSA Online student is assigned a dedicated Student Adviser. They’re your first point of contact for any assistance you may need.

Online academic support

Our academic team is available over extended hours, including weekends, so you can get help when you need it.

IT and tech support

UniSA’s IT help desk is available 24 hours a day, 7 days a week. They’ll be there whenever you need a hand.

Student Support Services

UniSA Video

Transition to new Adelaide University in 2026

AU_Stacked_Reversed-Final_RGB-2.pngThe University of Adelaide and the University of South Australia are combining their strengths to create a new university for the future, Adelaide University, opening in January 2026.

Current student? We’re here to support you at every step. Check your email for changes to your program and see the Adelaide University website for the latest transition updates.

Have any questions? We're here to help! Contact Adelaide University's Future Student Enquiries Team.